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Refund Policy

REFUND & CANCELLATION:

Definitions:

(i) “Buyer” shall mean a user of the Website who places an Order on the website for products or services.

(ii) “Order” shall mean a binding purchase order placed by a Buyer on the website.

(iii) “Website” means ‘www.getgrowchef.com’ and instances of the same.

 

1.The cancellation of any order made by You should be cancelled within 10 (Ten) minutes of placing the order. Fresh food will ship within 30 minutes of receiving your order ( provided we have been able to verify the purchase through a phone call). Pre-orders will ship within 30 minutes of the product becoming available in the kitchen. Packaged food may take 48 hrs to ship.

2. The Cancellation of any order must be carried out before 3PM on the same day of placing it.

3. The Refund for all orders shall be carried out via PayU Biz Online Mode within 48-72 Hrs.

You may mail us at hello@getgrowapp.com or call us at +91-8039658868.